If you have concerns about your employees' writing or your own, I can help. Whether the cause of your headaches is ineffective use of e-mail, poorly organized letters that fail to make an impact, frequent errors, or any number of other shortcomings, I have antidotes. A few of the reasons you'll feel comfortable with me as a communications partner: In my workshops, I emphasize the differences between successful writing in school and successful writing in the workplace. My commitment to "liberate as well as illuminate" engages participants. As a writer, I pride myself on creating compelling themes, expressing ideas smoothly and forcefully, and getting all the grammar and punctuation right. I listen closely and I'm collaborative. I'm zealous about giving you the writing workshop or piece of writing you want. Even as a kid I was intrigued by the ways grown-ups told stories or expressed opinions. As a communications professional, I've been observing workplace writing for more than 30 years and cataloging how employees miss opportunities to forge strong connections with their readers. A lifetime of observation benefits my clients.

When I signal "T" in one of my business writing workshops, I might be alerting the group that I am going off on a tangent to make a vital concept more memorable, pausing for an entertaining trivia question, warning participants that the answer to a sticky question could get tedious for a moment, or calling for a timeout if the group needs to be reined in after a lively exercise. Some workshops are quite comprehensive, delivered in two or three sessions if that is the client's preference. Others are devoted to just one topic, such as effective use of e-mail. As a freelance writer, I develop CEO messages in annual reports, speeches, web copy, articles, brochures, ads, special letters, humorous scripts, and memorial resolutions. I have had articles and op-eds published in many major publications as a ghostwriter and under my own name. Many clients develop their own copy and use me as a freelance editor and proofreader. In this capacity I have refined entire books and websites or a single message. I also help businesses and nonprofits by serving as a writing coach for individual employees. Although sitting with clients is advantageous, I have coached several individuals—from New York to California—without ever meeting them. You can engage me as a speaker on workplace writing at a luncheon or other program. This is a surprisingly absorbing topic because I help audience members reset their writing priorities and give them practical tips they can put into effect right away. By developing a customized style guide, I can help employees write with more consistency across an organization and commit fewer errors. Style guides are valuable tools at any length. I have developed 100 writing tips that call attention to common errors in word use, grammar, and punctuation. The tips appear at the bottom of each page of a set of two notepads.